Terms and Conditions

Last updated: June 27, 2024

Welcome to EcoFreshMarket. These terms and conditions outline the rules and regulations for the use of EcoFreshMarket's Website. By accessing this website we assume you accept these terms and conditions. Do not continue to use EcoFreshMarket if you do not agree to take all of the terms and conditions stated on this page.

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on EcoFreshMarket's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on EcoFreshMarket's website;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by EcoFreshMarket at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on EcoFreshMarket's website are provided on an 'as is' basis. EcoFreshMarket makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, EcoFreshMarket does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall EcoFreshMarket or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on EcoFreshMarket's website, even if EcoFreshMarket or an EcoFreshMarket authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on EcoFreshMarket's website could include technical, typographical, or photographic errors. EcoFreshMarket does not warrant that any of the materials on its website are accurate, complete or current. EcoFreshMarket may make changes to the materials contained on its website at any time without notice. However EcoFreshMarket does not make any commitment to update the materials.

6. Links

EcoFreshMarket has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by EcoFreshMarket of the site. Use of any such linked website is at the user's own risk.

7. Modifications

EcoFreshMarket may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Delhi and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. User Accounts

You may be required to create an account and specify a password to use certain features of the website. You agree to provide, maintain, and update true, accurate, current, and complete information about yourself as prompted by our registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information. You are entirely responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account.

10. Product Descriptions

EcoFreshMarket attempts to be as accurate as possible. However, EcoFreshMarket does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by EcoFreshMarket itself is not as described, your sole remedy is to return it in unused condition.

11. Pricing

All prices, discounts, and promotions posted on this site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

12. Shipping Policy

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.

Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

13. Returns and Refunds

Except for any products designated on the site as final sale and nonreturnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within thirty (30) days of shipment and provided such products are returned in their original condition. To return products, you must email our Customer Service Department at [email protected] to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number.

You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. All returns are subject to a ten percent (10%) restocking fee.

Refunds are processed within approximately seven (7) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.

14. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by EcoFreshMarket, its licensors, or other providers of such material and are protected by India and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

15. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

EcoFreshMarket
28-A/11, near IIT Delhi, Jia Sarai, Hauz Khas, New Delhi, Delhi 110016
Phone: +91-924-3038756
Email: [email protected]